SpeedTest option
Introduction
This document details the speed test functionality (Speedtest) available on the ACS (Auto Configuration Server) system. This tool allows measuring the speed of the internet connection, both for download and upload, providing accurate results in Mbps (megabits per second).
Path: Devices Menu -> Select equipment -> Diagnostics tab -> Speed Test option
Overview of Functionality
Speedtest is a tool used to measure the speed of the internet connection. He evaluates three main aspects:
- Download speed: The speed at which the data is transferred from the internet to your device.
- Upload speed: The speed at which the data is sent from your device to the internet.
- Ping: The response time (latency) between your device and the test server, measured in milliseconds (ms).
Test Process
Test Configuration
- Select the desired tests (download, upload or both)
- ACS automatically seeks information on the client plan (if integrated with IXC Provider)
- System suggests package size for download and upload based on client plan
Manual Package Size Configuration
Path: System → Settings → Server Settings → Speed test file size
Get Plan Information
For clients who also use the IXC Provider, and who have the integration registered, the IXC ACS brings information of the plan that the client has hired, both the contracted band and what is being delivered in fact. Plan information is available along the way.
Path: System → Provider → Logins → Login tab → Plan field
View Results
# With IXC Integration
- What? Results displayed with progress bar
- Comparison between speed achieved and contracted band
Information of Hosts Connected
- List of connected hosts (if supported by equipment)
- What? Byte preview sent and received by each host during the test Possible Test Delays Common causes of delays:
- Communication between device and ACS failed
- Device failure to perform the test when requested
- Delays in execution due to device limitations or external factors
Best Practices
- Perform tests at different times of the day for a comprehensive view
- Compare results with regularly contracted speed
- Use results to diagnose performance problems
- Keep a historical record of tests for trend analysis
Troubleshooting
- Consistent results: Check the network load and repeat the test
- Speeds below contract: Investigate possible bottlenecks on the local network or provider issues
- Failure to perform the test: Check device connectivity with ACS
Security considerations
- What? Speed tests consume bandwidth; consider the impact on networks with data limit
- What? Results may reveal information about network infrastructure; use with discretion
Integration with Other Systems
- What? Integration with IXC Provider allows automatic comparison with contracted plan
- Consider the possibility of integration with monitoring systems for automatic alerts
Final considerations
Speedtest is a valuable tool to ensure customers are getting the Internet speed hired. Use it regularly as part of your network maintenance and diagnostic routines.